Privacy Policy

At Casino Pin-Up NG, your privacy matters to us. We are committed to protecting your personal information and ensuring transparency in how we collect, process, and store data. This Privacy Policy outlines how we handle your personal data when you use our website [pinup-casino-ng.com].

By accessing our platform and registering for an account, you agree to the practices described in this policy. Please read it carefully.

Who We Are

This Privacy Policy applies to the services offered by Casino Pin-Up NG, operated under a licensed and regulated gaming entity. We are responsible for protecting your data and ensuring compliance with applicable data protection laws.

What Information We Collect

We collect various types of information to provide a smooth, personalized, and secure experience. Here’s what we may gather:

Personal Information

  • Full name
  • Date of birth
  • Address
  • Phone number
  • Email address
  • Government-issued identification (for verification)

Account & Transaction Information

  • Username and password
  • Payment method and transaction history
  • Deposit and withdrawal activity
  • Bonus usage and wagering activity

Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Location data
  • Cookies and usage data

How We Use Your Data

We collect and process your data to:

  • Create and manage your user account
  • Facilitate secure deposits and withdrawals
  • Verify your identity (Know Your Customer – KYC)
  • Monitor for fraudulent or suspicious activity
  • Personalize your user experience and game suggestions
  • Provide customer support and communicate promotions
  • Comply with legal obligations, including anti-money laundering (AML) laws

Legal Grounds for Data Processing

We rely on the following legal bases for processing your personal data:

  • Consent – You grant us permission by registering and agreeing to this policy.
  • Contract – To fulfill our obligations under the user agreement.
  • Legal obligation – To comply with regulatory and legal requirements.
  • Legitimate interest – To improve our services and prevent fraud.

Sharing of Information

We do not sell or trade your personal data. However, we may share information in the following cases:

  • Payment providers – To process financial transactions securely.
  • Verification services – To confirm your identity and eligibility.
  • Regulatory authorities – As required by law or licensing conditions.
  • Third-party service providers – For technical, marketing, or analytics purposes under strict confidentiality agreements.

Cookies and Tracking Technologies

Casino Pin-Up NG uses cookies to enhance your browsing experience, personalize content, and analyze site traffic. Cookies help us:

  • Remember your login session
  • Track your game preferences
  • Measure site performance and fix bugs
  • Provide targeted promotions

You can manage cookie settings through your browser. However, disabling them may affect the platform’s functionality.

Data Security

We implement advanced security measures to protect your information, including:

  • SSL encryption for data transmission
  • Firewalls and intrusion detection systems
  • Two-factor authentication (2FA) for account protection
  • Restricted access to sensitive information

While we strive to protect your data, no online platform is entirely immune to threats. We encourage you to use strong, unique passwords and keep your login details confidential.

Your Rights as a User

You have full control over your personal information. Your rights include:

  • Access – Request a copy of your stored data.
  • Rectification – Correct inaccurate or incomplete data.
  • Erasure – Request deletion of your personal data (where legally applicable).
  • Restriction – Limit processing under certain conditions.
  • Data portability – Obtain your data in a structured format.
  • Objection – Oppose processing for direct marketing or legitimate interest purposes.

To exercise your rights, please contact our support team via your account dashboard.

Data Retention

We retain your personal data only for as long as necessary:

  • While your account is active
  • As required by legal and regulatory bodies
  • For dispute resolution and fraud prevention

Once the retention period expires, your data is securely deleted or anonymized.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy policies or content of these external sites. We recommend reviewing their privacy statements before interacting with them.

Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page, and we encourage you to review it regularly. Continued use of our services after updates implies acceptance of the revised policy.

Contacting Us

For questions about this Privacy Policy or to exercise your data rights, please reach out through the support section of your user account. Our team is available 24/7 to assist you confidentially.